When using ClickBank to process your payments, you have to expect more refund requests because they will honor any refund request within 60.
I know this. It doesn’t bother me like it does some people.
However, it does bother me when a person asks for support, the download again or replies to a receipt asking about a different order and ClickBank REFUNDS it.
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Garrie Wilson ClickBank, refunds
Refunds are just a part of doing business but you could reduce them and increase your customer loyalty at the same time by offering related bonuses via an autoresponder beyond the guarantee period.
Basically, on the download page, you layout the bonuses and tell them when they will be delivered. You could say that it’s being delayed because you don’t want to overwhelm the person. Although, saying that would be a little shady.
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Garrie Wilson bonuses, loyalty, refunds